MAINTENANCE/OUTAGES

8/12/2026 7:43pm  We lost a link during the storm affecting customers north and west of Perryville.  This includes Brewer north toward St. Mary   Will evaluate the issue after the storm has passed.  UPDATE 8:30pm: Equipment at the top of the Seminary Water tower it damaged.  Working to replace it once the lightning subsides.   UPDATE #2:  Service restored at 10:05pm.  switch at the top of the water tower replaced.


AI based SPAM FILTERING

With our new mail server software upgrade we are implementing a new AI driven spam filtering system.  We need your help on training this system.  If you receive email that is obviously SPAM then please move the message to the JUNK E-MAIL folder under your inbox.  If the message is just a sales ad then please unsubscribe from the mailing at the bottom of the message if you no longer wish to receive email from that business.  Those messages, while annoying are not really SPAM messages.  Also, please check your JUNK E-MAIL folder periodically for legit messages that may have been misclassified.  Move them back to the INBOX so our spam filter can know they are miscategorized.

MAIL SERVER UPGRADE
7/27/2026 Approx. 11:30pm - We will be installing a major software version update of our mail server.  This will take from half an hour to 5 hours depending on how things go.  Will update when upgrade is finished.  Mail services will be unavailable during this time.  The webmail interface will look somewhat different afterward also.
UPDATE: Mail server upgrade is completed as of 12:15am 7/28/2026.  You will find that webmail looks quite a bit different.  One tip if you don't like the white background is to click on your profile in the upper right hand corner where you can toggle dark mode to on.

We have received a few reports from customers using eMClient with POP mailboxes getting an NTLM error.  Our mail software vendor has confirmed there is a bug in the release we are currently running and will have it fixed on the next release.   Please use webmail or another client in the meantime.

For time being you can fix this on the eM Client side.
Go to Menu > Accounts > choose the specific account from the list
Click on the tab Diagnostics
In the Advanced Options sections put the following in the Parameters field:
 
--force-pop-auth PLAIN

Click on Save, close and restart eM Client

News

9/30/2022 All packages with data caps have had their allotment doubled but keep the same pricing.  You may want to check your usage and adjust your package accordingly.  Give us a call or email billing@ccilink.net to request a change in your package. 

8/17/2022 - Mail Server changes.  We have removed insecure TLS 1.0 and 1.1 encryption from our mail server for security reasons.  If you are using an OLD 10yr+ email client that does not accept TLS 1.2 encryption you will need to turn off encryption on your mail client completely.


Welcome to our new site.  Email and Wireless portals are under the login menu at the top.  We look forward to updating this site more frequently than the old site.